Support Area for BRICS Users

Users of the Butler Regional Interoperable Communications System will find resources and assistance here.  We’ve tried to make the most commonly requested information available to you online.

Radio User Help

Numerous “how-to” guides and informational resources are available on topics like conventional frequencies, scanning, talkgroup names, radio alises, how to talk to adjacent counties and much more.

Phone User Help

“How-to” guides and informational resources for PSAP users of the BRICS 9-1-1 and non emergency telephone system.

BRICS System Policies

System-wide policies, standards and recommended guidelines for local agencies.

Product Manuals

Manuals and documentation for all the most commonly used radio and telephone equipment in Butler County.

Support Tickets

Submit common requests for service, repair and alias updates.

Still need help?  Give us a call or stop by.