Informational resources regarding the BRICS Telephone System are available below:

  • Audio Adjustment How-To (for PSAPs with PAC I)
    The purpose of this document is to provide instruction to dispatch personnel on how to make audio adjustments to their BRICS Telephone System Guardian position. These instructions only apply to those positions equipped with PAC I’s.
  • Audio Adjustment How-To (for PSAPs with PAC II)
    The purpose of this document is to provide instruction to dispatch personnel on how to make audio adjustments to their BRICS Telephone System Guardian position. These instructions only apply to those positions equipped with PAC II’s. As of this writing (February 3, 2016), only 9COM is equipped with PAC II’s.
  • Auto-Greeting Setup Instructions
    Auto Greeting is a feature on SolaCom Guardian that allows a dispatcher to prerecord a message that is played when they answer an incoming call. Recordings can be made for 9‐1‐1 calls, administrative calls, or for an individual incoming number (DNIS (Dialed Number Identification Service)). The purpose of this document is to provide step‐by‐step information on the implementation of Auto Greeting.
  • Improved Responder Phone ALI Display
    The purpose of this document is to provide guidance on how to interpret the ALI display for the Responder phones used at Secondary PSAPs.
  • Intrasystem Transfer Improvement Project
    The purpose of this document is to provide users of Butler County’s 9‐1‐1 Telephone System with information on changes that will be made to the system the week of April 7th, 2014 as part of ITIP.