If you have an issue that is service affecting to your PSAP, please call the BRICS office or the on-call technician at 513-785-1299.

To report an issue with 9-1-1 or Higher Ground at your PSAP, please completed the following form:

Contact Info

Agency Submitting:

Agency Representative:


Phone Number:

Issue Being Reported

What, generally, is the issue that you are reporting?

Is the issue affecting more than one position?

If the issue involves a call(s) being handled by your PSAP, please provide the following:



Phone Number (ANI):

Provide as much detail about the issue as possible: